FAQ!

OPEN PLAY

What if I arrive late for Open Play? Do I still get two hours?
Open Play sessions must take place within our scheduled Open Play hours. For example, if Open Play ends at 12:00 PM and you arrive at 10:45 AM, you may play until 12:00 PM. Arriving late does not extend the Open Play closing time, so we recommend arriving early enough to enjoy your full session.

How long is an Open Play session?
Each Open Play admission includes up to 2 hours of play during our scheduled Open Play hours.

Do I have to arrive at the exact time shown when booking?
No. Your booking time helps us manage attendance, but you may arrive later. Just remember that all guests must leave when Open Play ends for the day.

Are toddlers with an older sibling free?
Yes! Toddlers accompanying a paid sibling are admitted free. This is intended for families bringing younger toddler siblings along with a paid child.

If I bring one paid child and two toddlers, are both toddlers free?
Yes. If both toddlers are siblings of the paid child and fall within our toddler age range, both may enter free.

Do adults have to pay for Open Play?
No. Adults accompanying their children do not pay admission.

Can I leave my child at Petite Playhouse during Open Play?
No. Petite Playhouse is not a drop-off facility. A parent or responsible adult must remain with and supervise their child at all times.

Do adults and children need socks?
Yes. Socks are required for everyone entering the play area, including adults and children. Socks are available for purchase if you forget to bring a pair.

Can I bring outside food during Open Play?
To help us keep the play area clean and safe, outside meals are not permitted during Open Play. Small snacks and drinks may be allowed in designated areas.

PRIVATE PARTIES

How long is a private party?
Private parties are 2 hours total: 80 minutes of play followed by 40 minutes of celebration time for food, cake, singing Happy Birthday, photos, and celebrating with your guests.

Is the playhouse private during my party?
Yes! When you book a private party, Petite Playhouse is reserved for your party during your scheduled time. You won't be sharing the space with Open Play guests.

Can I bring additional food to my child's party?
To help us keep Petite Playhouse clean, safe, and stress-free for everyone, outside food is not permitted. Your party package includes two large pizzas and juice for your guests, so the main food is already taken care of! You’re welcome to bring your child’s birthday cake or cupcakes to make the celebration complete.

Can I bring my own birthday cake or cupcakes?
Absolutely! You're welcome to bring a birthday cake, cupcakes, or another birthday dessert.

Do I need to bring plates and napkins?
No. Plates and napkins are included with your party package.

Can I bring decorations?
Yes. You're welcome to bring additional decorations as long as they can be installed and removed without damaging the walls, furniture, or play equipment. Please contact us ahead of time if you're planning a larger setup.

Can I arrive early to decorate?
Please do not arrive significantly before your scheduled party time unless arrangements have been made in advance. We schedule time between parties for cleaning, sanitizing, and preparing the playhouse for your celebration.

What happens if I'm late for my party?
Your party will still end at the originally scheduled time. Unfortunately, we cannot extend parties due to late arrival because we need adequate time to clean and prepare for the next reservation.

Can I add more children to my party?
Our parties have a maximum child capacity based on the size and occupancy of Petite Playhouse. Please contact us before your party if your guest count changes so we can make sure you remain within our capacity.

Can adults attend the party?
Yes! Parents and other adult guests are welcome. Children must remain supervised by a responsible adult throughout the party.

GENERAL QUESTIONS

What ages is Petite Playhouse designed for?
Petite Playhouse is designed especially for toddlers -7 years Old, with age-appropriate areas for imaginative play, movement, and exploration.

Do I need to sign a waiver?
Yes. A completed waiver is required before children can participate in play. Your waiver will be completed upon booking..

Can I take pictures and videos?
Of course! We encourage you to capture your little one's special moments. Please be respectful of other families and avoid intentionally photographing children outside of your group.

Is there a Photo Booth?
Yes! Petite Playhouse has a Photo Booth so families can capture fun memories during their visit.

Are shoes allowed in the play area?
No. Shoes should be removed before entering designated play areas. Socks must be worn at all times.

What if my child is sick?
For the health and safety of all of our little guests, please do not bring children who are experiencing fever, vomiting, diarrhea, or other contagious symptoms.

Can I bring a stroller?
Yes. Strollers are welcome, but we may ask that they remain in a designated area to keep walkways and play spaces clear.

Can I book Petite Playhouse for something other than a birthday?
Absolutely! Private rentals can also be used for family celebrations, play dates, milestones, small gatherings, and other kid-friendly events.